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Got any Questions or Concerns? Contact us!

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Address

200 E. Campus View Blvd

Suite 200

Columbus, Ohio 43235

Phone

614-259-8243

Email

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Thanks for submitting!

Cbus Skyline
  • How will the digitized files be named?
    Each physical item that is brought in will receive an item number sticker. These stickers will correspond with the saved digital file.
  • Can I bring in my own flash drive?
    We are unable to accept customer provided flash drives due to the potential outside harm to our computer systems.
  • How long are my links active for?
    Provided links will remain active for 6 months post invoice payment and can be reactivated at any time. This is to help ensure we are not utilizing storage space for customers who no longer need access to their files. Custom links will remain active for 12 months post invoice payment and can be reactivated at any time. This is to help ensure we are not utilizing storage space for customers who no longer need access to their files.
  • Where can I find my link to access my files?
    Access links will be listed on the invoice under the “Online Memory Access” line item.
  • When do I get my password to access my files?
    Once the invoice is paid, you will receive your password within 5 minutes via email.
  • What is your turnaround time?
    Our typical turn around is 7 to 10 Business Days.

Address

200 E. Campus View Blvd

Suite 200

Columbus, Ohio 43235

Phone

614-787-5060

Email

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